IT Support & Troubleshooting
Remote IT support (Windows, software, hardware, network issues), incident resolution and system diagnostics.
Innovation at the Service of Your Success.
Kablan DigTech Consulting is an IT consulting firm with experts specializing in professional IT training, cloud computing, technical support, and digital transformation. We help individuals and businesses optimize their systems and develop high-value digital skills.
We offer IT troubleshooting, IT support, and professional training in cloud (Azure), cybersecurity, ITSM, and AI tools for individuals and businesses across Africa and Europe.
Our approach is built on expertise, performance, and personalised support — delivering practical solutions tailored to real market needs.
With remote capabilities and an international outlook, we help clients build IT skills and achieve their digital transformation with confidence.
Concrete, measurable results on every engagement.
Long-term trusted partnerships with our clients.
Modern, efficient solutions for a fast-changing world.
Chairman of Kablan DigTech Consulting, Senior Expert specialized in IT Consulting, IT Infrastructure, Cloud, ITSM and technical support.
With over 8 years of experience in European and American professional environments, he helps clients with software licensing optimisation, IT problem resolution, and digital upskilling.
View my LinkedInA complete offering — from one-off troubleshooting to long-term professional training.
Remote IT support (Windows, software, hardware, network issues), incident resolution and system diagnostics.
IT Support & Helpdesk training, cybersecurity fundamentals, networking, cloud fundamentals and Office tools.
Microsoft Azure fundamentals, Office 365 / Microsoft tools support and cloud migration basics.
IT audit & optimization, digital transformation support, and software & licence management.
A practical programme to master modern AI tools and digital workflows — and become job-ready faster.
Content creation, research, automation and daily productivity.
Using Copilot in Word, Excel, PowerPoint and Outlook.
Creating images, presentations and professional content.
Organisation, automation and collaboration tools.
Master IT service management best practices — essential skills for every modern IT professional and organisation.
Introduction to ITIL v4 framework — incident management, change management and service lifecycle.
Using ITSM tools (ServiceNow, Jira, Freshservice) and best practices for ticket lifecycle management.
CAB process, managing IT change risks and maintaining accurate change documentation and audit trails.
Defining SLAs, tracking IT KPIs, building service dashboards and producing performance reports.
Plans designed for individuals, freelancers, and businesses alike.
€25 / 5,000 FCFA
€50 / 20,000 FCFA
Custom quote
€150 / 50,000 FCFA
Reliable expertise to support every aspect of your IT journey.
Real IT experience in European and American professional environments.
Quick issue resolution — response guaranteed within 4 business hours.
Job-ready skills applicable from day one — no filler, no theory overload.
Fully remote services across Africa, Europe and the Americas.
Training aligned with Azure, ITIL and industry-recognised IT standards.
Online sessions scheduled around your availability — weekdays and weekends.
Simplify IT and effectively support our clients' digital transformation.
Train, support and empower talents to build sustainable and rewarding careers in IT.
Many satisfied clients
"Service rapide et très professionnel. Je recommande fortement."
"Formation claire et pratique, j'ai beaucoup appris en très peu de temps."
"Formation claire et pratique, j'ai beaucoup appris."
"Effective network training that has genuinely improved my daily skills."
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